Live The Game - The Golfer's Store
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Returns/Exchange Policy

• The shipping and/or pickup costs will be deducted from your merchandise credit or refund. If you are returning an item within the 30-day window, we'll credit your account within 14 business days, depending on the issuing bank and/or billing cycle.

• FedEx Return Service is only available to customers in the continental US.

• Return shipping rates apply to the continental US only.

• Items must be in new, unused condition. All parts, pieces, accessories, manuals, warranty information and printed materials must be in the original packaging with the product in order to be eligible for a full refund or exchange.

• Custom orders, used merchandise and personalized items are non-refundable.

• Please do not send items to the manufacturer; we take care of everything.


• INTERNATIONAL RETURNS The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements.

 

We provide you with your shipping label(s)!

Returns - FedEx Drop Off - Your Cost $10.00
FedEx offers over 8,000 FedEx staffed locations for your Returns drop off. Go to fedex.com/dropoff to find a convenient FedEx location.

Returns - FedEx Pick Up - Your Cost $10.00
For only $2.00 extra, you may request a FedEx Ground Return pickup from your home or office by:

• logging into https://www.fedex.com/grd/rpp/ShowRPP.do or

• calling 1.800.GO.FedEx and requesting a "Ground Return Pickup"

**Please Note: have your return label available to provide the tracking number located beneath the barcode.

Returns - International - You pay shipping
For returns from outside the continental US, Golfdom does not handle shipping. You are responsible for choosing an international delivery service and paying any shipping cost.

Please email CustomerService@GolfdomGolf.com with any questions.